Privacy Policy

Last updated: January 2026

Joltchat ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access or use Joltchat.

1. Information We Collect

• Account details such as username and basic information provided during signup
• Optional profile information (such as age, interests, or gender)
• Session, device, and technical data used for security, fraud prevention, and abuse control
• Payment confirmation details received from payment providers (we do not store card or bank information)

2. How We Use Information

• To provide random chat, matching, and premium services
• To enforce community rules and prevent misuse or abuse
• To maintain platform security, stability, and performance
• To process and validate premium subscriptions

3. Chat Content & Moderation

Chats may be analyzed automatically and/or reviewed manually for safety, moderation, and abuse prevention. Chat content is not sold or shared for advertising purposes. Access to moderation data is restricted and protected.

4. Cookies & Local Storage

Joltchat uses cookies or local storage only for essential functionality such as authentication, session management, and security. We do not use tracking cookies for behavioral profiling.

5. Third-Party Services

Joltchat may use trusted third-party services, including:

• Payment processors for subscription handling
• Security, analytics, and performance monitoring services
• Advertising services, where applicable

These third-party services operate under their own privacy policies and data handling practices.

6. Data Security

We implement reasonable administrative, technical, and organizational security measures to protect user information. However, no system can be guaranteed to be completely secure.

7. Data Retention & Deletion

User data is retained only for as long as necessary to provide services, comply with legal obligations, and enforce platform policies. Users may request account deletion or data access by contacting us.

8. Children's Privacy

Joltchat is intended strictly for users aged 18 years and above. We do not knowingly collect or process personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Joltchat after updates are published constitutes acceptance of the revised policy.

10. Contact Information

If you have questions or concerns regarding this Privacy Policy, you may contact us at:
joltchat@outlook.com